Privacy Policy

Privacy Policy

Last Updated: May 12 2026

PCS NW Ltd is committed to protecting your privacy and handling your personal information responsibly and in accordance with UK GDPR and the Data Protection Act 2018.


1. Information We Collect

We may collect and process the following personal information:

  • Name

  • Telephone number

  • Email address

  • Postal address

  • Project details and enquiry information

  • IP address and browser information

  • Website usage data


2. How We Collect Information

Information may be collected when you:

  • Submit a contact form

  • Request a quotation

  • Contact us by phone or email

  • Browse our website

  • Accept cookies


3. How We Use Your Information

We use personal data to:

  • Respond to enquiries

  • Provide quotations and services

  • Manage customer relationships

  • Improve our website and services

  • Maintain records and accounts

  • Meet legal obligations

We will only process your information where we have a lawful basis to do so.


4. Marketing

PCS NW Ltd may occasionally send service updates or marketing communications where lawful to do so.

You may opt out of marketing communications at any time by contacting us.


5. Data Sharing

We do not sell or rent personal information.

Your information may be shared with trusted third parties where necessary, including:

  • IT providers

  • Accountants

  • Payment providers

  • Contractors or suppliers directly involved in your project

  • Legal or regulatory authorities where required by law


6. Data Retention

We only retain personal data for as long as necessary for:

  • Business purposes

  • Legal obligations

  • Accounting and tax requirements

  • Resolving disputes


7. Data Security

PCS NW Ltd takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.


8. Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk


9. Cookies & Analytics

Our website may use cookies and analytics tools to improve website performance and user experience.

For more information, please see our Cookie Policy below.


10. Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact:

PCS NW Ltd
Email: info@pcs-nwltd.com